Core Competencies:
The Program Assistant must be able to demonstrate competency in the following areas:
Approachability.
Attention to detail.
Dealing with change.
Composure.
Interpersonal skills.
Time management/prioritization.

Responsibilities:
Greet and assist visitors and clients, both in person and telephonically, and direct the individual or calls to the Program Manager, or appropriate staff.
Keep records of client funds and treatment payments.
Prepare monthly program reports for review by the Program Manager.
Prepare and maintain all computerized client data base for archived clients following agency confidentiality policies and procedures.
Documents all client services using Akeela’s designated ‘Electronic Health Record’ (ERH) and maintains accurate and timely client records in accordance with Akeela policy.
In the absence or unavailability of counseling staff, provide information and referral upon request to telephone callers and walk-in clients.
Provide clerical support to program staff.
Ability to organize and to meet time deadlines.
To maintain confidentiality as required by Akeela policies.
Strong verbal and written communication skills.
Ability to work independently.
Understanding of professional office procedures and filing systems.
Record statistical data and prepare reports to agency standards such as emergency preparedness drills.
Prepare finance requests on a regular basis for Program Managers approval.
Be a liaison between the program and community resources and referrals.
Ability to work with a variety of office equipment and applications, including, but not limited to, copiers, postage machines, computers, printers, Microsoft Word, Excel, Adobe.
Perform other duties as assigned.

Qualifications and Requirements:
High school degree or equivalent required.
One (1) years of receptionist and/or clerical experience required.

The Client Monitor provides supervision and rational authority for the facility and clients during evenings, weekends, and holidays.  This position ensures the safety and security of the facility and its clients by conducting regular checks of the grounds.

Core Competencies:

The Client Monitor must be able to demonstrate competency in the following areas:
Approachability.

Attention to detail.

Dealing with change.

Composure.

Interpersonal skills.

Time management/prioritization.

Responsibilities:

Perform facility bed checks and record the results on a nightly run sheet, confirming the client’s presence.

File paperwork assigned by the Counselors and Program Manager in the client chart each shift.

Documents all client services using Akeela’s designated ‘Electronic Health Record’ (ERH) and maintains accurate and timely client records in accordance with Akeela policy.

Perform scheduled med calls and review the accuracy of those events.

Inventory contents of the Medications Cabinet and compile a list of those items that need to be ordered as directed to do so by the Program Manager or Designee and keep medication area organized.   

Conduct timely quality checks of the clients and facility and document any significant actions during assigned shift in the communication log.

Report significant events to the appropriate leadership members per policy.

Check Akeela email and read the facility communication log at the beginning of each shift.

Collect Urinalysis (UA) samples as directed by clinical staff and record results appropriately.

Conduct fire and earthquake drills as directed by program manager or designee, document the results, and submit to the floor counselor.

Provide additional assistance to program manager, floor counselor, and other clinical staff.

To maintain confidentiality as required by Akeela policies.

Ability to maintain professional boundaries with clients. 

Ability to work independently.

Strong verbal and written communication skills.

Other duties as assigned.

Qualifications and Requirements:

High School Diploma or graduate equivalent diploma (G.E.D.).

The Lead Teacher is responsible for the provision of supervised, structured, and developmentally appropriate enrichment activities for children of Stepping Stones clients. The Child Development Assistant II will model positive supportive interactions with children.

Core Competencies:

The Lead Teacher must be able to demonstrate competency in the following areas:

• Communication skills.
• Clinical expertise.
• Dealing with change.
• Approachability.
• Interpersonal skills.
• Time management/prioritization.
• Managing others.

Responsibilities:

• Plan, schedule, and supervise age-appropriate activities for children.
• Provide a learning environment using consistent limits, appropriate positive guidance techniques, and respectful attitudes and actions.
• Provide support to parents regarding positive guidance techniques.
• Ensure that children are always supervised in accordance with Policies and Procedures.
• Provide an atmosphere for children to develop positive self-esteem and pride by incorporating each family’s culture into activities and representation in room displays.
• Provide on-going parent information through daily care reports, a parent information bulletin board, and other creative means of communication.

• Monitor and maintain records of physical, cognitive, social, and emotional development of children, including an individualized development plan for each child.
• Record statistical data and prepare reports to meet agency and funding source requirements as assigned.

• Facilitate inter-agency referrals to meet clients’ needs by working cooperatively with other agencies.
• Work cooperatively with volunteers, interns, and others providing agency and client services.
• Participate in in-service training and other meetings as assigned.
• Documents all client services using Akeela’s designated ‘Electronic Health Record’ (ERH) and maintains accurate and timely client records in accordance with Akeela policy.
• To maintain confidentiality as required by Akeela policies.
• Strong verbal and written communication skills.
• Other duties as assigned.

Qualifications and Requirements:

• Early Childhood Credential and/or CDA preferred.
• Three (3) years professional experience with early childhood development.
• Demonstrated knowledge of child development, birth through adolescence.
• Demonstrated knowledge of issues affecting children of parents who abuse alcohol and other drugs.