Core Competencies:
The Program Assistant must be able to demonstrate competency in the following areas:
Approachability.
Attention to detail.
Dealing with change.
Composure.
Interpersonal skills.
Time management/prioritization.

Responsibilities:
Greet and assist visitors and clients, both in person and telephonically, and direct the individual or calls to the Program Manager, or appropriate staff.
Keep records of client funds and treatment payments.
Prepare monthly program reports for review by the Program Manager.
Prepare and maintain all computerized client data base for archived clients following agency confidentiality policies and procedures.
Documents all client services using Akeela’s designated ‘Electronic Health Record’ (ERH) and maintains accurate and timely client records in accordance with Akeela policy.
In the absence or unavailability of counseling staff, provide information and referral upon request to telephone callers and walk-in clients.
Provide clerical support to program staff.
Ability to organize and to meet time deadlines.
To maintain confidentiality as required by Akeela policies.
Strong verbal and written communication skills.
Ability to work independently.
Understanding of professional office procedures and filing systems.
Record statistical data and prepare reports to agency standards such as emergency preparedness drills.
Prepare finance requests on a regular basis for Program Managers approval.
Be a liaison between the program and community resources and referrals.
Ability to work with a variety of office equipment and applications, including, but not limited to, copiers, postage machines, computers, printers, Microsoft Word, Excel, Adobe.
Perform other duties as assigned.

Qualifications and Requirements:
High school degree or equivalent required.
One (1) years of receptionist and/or clerical experience required.

Competencies:
The Primary Counselor must be able to demonstrate competency in the following areas:
• Communication skills.
• Clinical expertise.
• Dealing with change.
• Approachability.
• Interpersonal skills.
• Time management/prioritization.

Responsibilities:
Counseling:
 Establish a helping relationship with the client characterized by warmth, respect, genuineness, concreteness and empathy through a continuing assessment process.
 Facilitate the client’s engagement in the treatment/recovery process.
 Work with the client to establish realistic, achievable treatment goals consistent with achieving and maintaining recovery.
 Encourage and reinforce all client actions that are determined to be beneficial in progressing toward treatment goals.
 Recognize how, when, and why to use the client’s family members or significant others (as appropriate) to enhance or support the treatment plan.
 Promote client knowledge, skills, and attitudes that contribute to a positive change in substance abuse behaviors.
 Promote client knowledge, skills, and attitudes consistent with the maintenance of good health (as defined by both the client culture and the treatment culture) and the prevention of HIV/AIDS, TB, STD’s, and other communicable diseases.
 Facilitate the development of basic and life skills associated with recovery and the understanding of their existing mental illness.
 Adapt counseling strategies to the individual characteristics of the client, including (but not limited to): disability, gender, sexual orientation, developmental level, acculturation, ethnicity, age, and health status.
 Make constructive therapeutic responses when the client behavior is inconsistent with stated recovery goals.
 Apply crisis management skills.
 Mentor the client’s identification, selection, and practice of strategies that help sustain the knowledge, skills, and attitudes needed for maintaining treatment progress, relapse prevention, maintenance of their mental illness and continuing care.
 Strong verbal and written communication skills.

Group Counseling:
 Describe, select, and appropriately use strategies from accepted and evidence-based, culturally appropriate models for group counseling with addicted or substance abusing client.
 Perform the actions necessary to start a group, including determining group type, purpose, size, and leadership; recruiting and selecting members; establishing group goals and clarifying behavioral ground rules for participating; identifying outcomes; and determining criteria and methods for termination or graduation from the group.
 Facilitate the entry of new members and the transition of existing members.
 Facilitate group growth within the established ground rules, and precipitate movement toward group and individual goals by using methods consistent with group type.
 Understand the concepts of “process” and “content” and shift the focus of the group when such an intervention will help the group move toward its goals.
 Describe and summarize client behavior within the group for the purpose of documenting the client’s progress and identifying needs/issues that may require modification of the treatment plan.
Continuing Assessment and Treatment Planning:
 Maintain ongoing contact with the client, and involved significant others, to ensure adherence to the treatment plan.
 Understand and recognize culturally appropriate stages of change and other signs of treatment progress.
 Assess treatment/recovery progress and, in consultation with the client, client’s family and significant others, (as appropriate) make appropriate changes to the treatment plan to ensure progress toward treatment objectives.
 Describe and document treatment process, progress, and outcome.
 Utilize referral skills.
 Conduct continuing care, relapse prevention and discharge planning with the client and involve family members and significant others as appropriate.
 Apply placement, continued stay, and discharge criteria for each modality on continuum of care.
 Documents all client services using Akeela’s designated ‘Electronic Health Record’ (ERH) and maintains accurate and timely client records in accordance with Akeela policy.
 To maintain confidentiality as required by Akeela policies.

Qualifications and Requirements:
 Meets at least one of the following requirements for degree/certification:
o BA/BS in psychology, social work, counseling, or in a behavioral-health related field; or
o Certification as a Chemical Dependency Counselor (CDC) I or Behavioral Health Counselor I (BHC) or higher by Alaska Commission for Behavioral Health Certification (ACBHC), or certification by another certifying body, such as a state certifying affiliate of the National Association of Alcoholism and Drug Abuse Counselors (NAADAC) or other similar recognized organization; experience judged as meeting certification requirements may be accepted provided the applicant be certified within six months of hire.
o Advanced degree (masters-level or doctoral-level) in psychology, social work, counseling, or in a behavioral-health related field; or
 Prefer three (3) years of experience in addictions, social services, mental health, or related field.

Competencies:
The Primary Counselor must be able to demonstrate competency in the following areas:
• Communication skills.
• Clinical expertise.
• Dealing with change.
• Approachability.
• Interpersonal skills.
• Time management/prioritization.

Responsibilities:
Counseling:
 Establish a helping relationship with the client characterized by warmth, respect, genuineness, concreteness and empathy through a continuing assessment process.
 Facilitate the client’s engagement in the treatment/recovery process.
 Work with the client to establish realistic, achievable treatment goals consistent with achieving and maintaining recovery.
 Encourage and reinforce all client actions that are determined to be beneficial in progressing toward treatment goals.
 Recognize how, when, and why to use the client’s family members or significant others (as appropriate) to enhance or support the treatment plan.
 Promote client knowledge, skills, and attitudes that contribute to a positive change in substance abuse behaviors.
 Promote client knowledge, skills, and attitudes consistent with the maintenance of good health (as defined by both the client culture and the treatment culture) and the prevention of HIV/AIDS, TB, STD’s, and other communicable diseases.
 Facilitate the development of basic and life skills associated with recovery and the understanding of their existing mental illness.
 Adapt counseling strategies to the individual characteristics of the client, including (but not limited to): disability, gender, sexual orientation, developmental level, acculturation, ethnicity, age, and health status.
 Make constructive therapeutic responses when the client behavior is inconsistent with stated recovery goals.
 Apply crisis management skills.
 Mentor the client’s identification, selection, and practice of strategies that help sustain the knowledge, skills, and attitudes needed for maintaining treatment progress, relapse prevention, maintenance of their mental illness and continuing care.
 Strong verbal and written communication skills.

Group Counseling:
 Describe, select, and appropriately use strategies from accepted and evidence-based, culturally appropriate models for group counseling with addicted or substance abusing client.
 Perform the actions necessary to start a group, including determining group type, purpose, size, and leadership; recruiting and selecting members; establishing group goals and clarifying behavioral ground rules for participating; identifying outcomes; and determining criteria and methods for termination or graduation from the group.
 Facilitate the entry of new members and the transition of existing members.
 Facilitate group growth within the established ground rules, and precipitate movement toward group and individual goals by using methods consistent with group type.
 Understand the concepts of “process” and “content” and shift the focus of the group when such an intervention will help the group move toward its goals.
 Describe and summarize client behavior within the group for the purpose of documenting the client’s progress and identifying needs/issues that may require modification of the treatment plan.
Continuing Assessment and Treatment Planning:
 Maintain ongoing contact with the client, and involved significant others, to ensure adherence to the treatment plan.
 Understand and recognize culturally appropriate stages of change and other signs of treatment progress.
 Assess treatment/recovery progress and, in consultation with the client, client’s family and significant others, (as appropriate) make appropriate changes to the treatment plan to ensure progress toward treatment objectives.
 Describe and document treatment process, progress, and outcome.
 Utilize referral skills.
 Conduct continuing care, relapse prevention and discharge planning with the client and involve family members and significant others as appropriate.
 Apply placement, continued stay, and discharge criteria for each modality on continuum of care.
 Documents all client services using Akeela’s designated ‘Electronic Health Record’ (ERH) and maintains accurate and timely client records in accordance with Akeela policy.
 To maintain confidentiality as required by Akeela policies.

Qualifications and Requirements:
Meets at least one of the following requirements for degree/certification:
o BA/BS in psychology, social work, counseling, or in a behavioral-health related field; or
o Certification as a Chemical Dependency Counselor (CDC) I or Behavioral Health Counselor I (BHC) or higher by Alaska Commission for Behavioral Health Certification (ACBHC), or certification by another certifying body, such as a state certifying affiliate of the National Association of Alcoholism and Drug Abuse Counselors (NAADAC) or other similar recognized organization; experience judged as meeting certification requirements may be accepted provided the applicant be certified within six months of hire.
o Advanced degree (masters-level or doctoral-level) in psychology, social work, counseling, or in a behavioral-health related field; or
Prefer three (3) years of experience in addictions, social services, mental health, or related field.

The Client Monitor provides supervision and rational authority for the facility and clients during evenings, weekends, and holidays.  This position ensures the safety and security of the facility and its clients by conducting regular checks of the grounds.

Core Competencies:

The Client Monitor must be able to demonstrate competency in the following areas:
Approachability.

Attention to detail.

Dealing with change.

Composure.

Interpersonal skills.

Time management/prioritization.

Responsibilities:

Perform facility bed checks and record the results on a nightly run sheet, confirming the client’s presence.

File paperwork assigned by the Counselors and Program Manager in the client chart each shift.

Documents all client services using Akeela’s designated ‘Electronic Health Record’ (ERH) and maintains accurate and timely client records in accordance with Akeela policy.

Perform scheduled med calls and review the accuracy of those events.

Inventory contents of the Medications Cabinet and compile a list of those items that need to be ordered as directed to do so by the Program Manager or Designee and keep medication area organized.   

Conduct timely quality checks of the clients and facility and document any significant actions during assigned shift in the communication log.

Report significant events to the appropriate leadership members per policy.

Check Akeela email and read the facility communication log at the beginning of each shift.

Collect Urinalysis (UA) samples as directed by clinical staff and record results appropriately.

Conduct fire and earthquake drills as directed by program manager or designee, document the results, and submit to the floor counselor.

Provide additional assistance to program manager, floor counselor, and other clinical staff.

To maintain confidentiality as required by Akeela policies.

Ability to maintain professional boundaries with clients. 

Ability to work independently.

Strong verbal and written communication skills.

Other duties as assigned.

Qualifications and Requirements:

High School Diploma or graduate equivalent diploma (G.E.D.).

The Lead Teacher is responsible for the provision of supervised, structured, and developmentally appropriate enrichment activities for children of Stepping Stones clients. The Child Development Assistant II will model positive supportive interactions with children.

Core Competencies:

The Lead Teacher must be able to demonstrate competency in the following areas:

• Communication skills.
• Clinical expertise.
• Dealing with change.
• Approachability.
• Interpersonal skills.
• Time management/prioritization.
• Managing others.

Responsibilities:

• Plan, schedule, and supervise age-appropriate activities for children.
• Provide a learning environment using consistent limits, appropriate positive guidance techniques, and respectful attitudes and actions.
• Provide support to parents regarding positive guidance techniques.
• Ensure that children are always supervised in accordance with Policies and Procedures.
• Provide an atmosphere for children to develop positive self-esteem and pride by incorporating each family’s culture into activities and representation in room displays.
• Provide on-going parent information through daily care reports, a parent information bulletin board, and other creative means of communication.

• Monitor and maintain records of physical, cognitive, social, and emotional development of children, including an individualized development plan for each child.
• Record statistical data and prepare reports to meet agency and funding source requirements as assigned.

• Facilitate inter-agency referrals to meet clients’ needs by working cooperatively with other agencies.
• Work cooperatively with volunteers, interns, and others providing agency and client services.
• Participate in in-service training and other meetings as assigned.
• Documents all client services using Akeela’s designated ‘Electronic Health Record’ (ERH) and maintains accurate and timely client records in accordance with Akeela policy.
• To maintain confidentiality as required by Akeela policies.
• Strong verbal and written communication skills.
• Other duties as assigned.

Qualifications and Requirements:

• Early Childhood Credential and/or CDA preferred.
• Three (3) years professional experience with early childhood development.
• Demonstrated knowledge of child development, birth through adolescence.
• Demonstrated knowledge of issues affecting children of parents who abuse alcohol and other drugs.

Core Job Responsibilities:

Agency Commitment and Awareness

Creativity

Responsibility

Teamwork

Communication

Problem Solving

Customer Service

Financial Awareness

Essential Job Duties:                                                   

Learning Environment

Under the direction of the Child Development Supervisor, implement daily lesson plans by supervising and working with individual and groups of children. 

Assists in the preparation and clean up of activities, meals, special projects, etc.

Supervise age appropriate activities for children.

Provide a safe learning environment through the use of consistent limits, appropriate positive guidance techniques, and respectful attitudes and actions.

Provide support to parents regarding positive guidance techniques.

Ensure that children are supervised at all times in accordance with Policies and Procedures.

Provide an atmosphere for children to develop positive self-esteem and pride by incorporating culturally sensitive activities and representations in room displays.

Program Support

Maintain all files and information in accordance with Confidentiality Policies and Procedures.

Work cooperatively with volunteers, interns, and others providing agency and client services.

Participate in in-service training and other meetings as assigned.

Other duties as assigned. 

Qualifications:

High school diploma or the equivalency required.

Early Childhood Credential and/or CDA preferred.

One (1) year professional experience in an Early Childhood setting.

Demonstrated knowledge of child development, birth through adolescent.

Demonstrated knowledge of the issues affecting children of parents who abuse alcohol and other drugs.

Demonstrated organization skills and ability to meet time deadlines.

Experience maintaining agency and client confidentiality.

Excellent verbal and written communication skills.

Ability to work with individuals and families from diverse backgrounds and cultures.

Must be able to climb stairs.  Must be able to lift and carry 25 pounds.

Current TB test required, physical and CPR/First Aid Certification preferred.

Physical Demands And Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of the job, the employee is frequently required to sit, to reach with hands and arms to finger, handle, or feel objects, tools, or controls; to occasionally stand and climb stairs, walk; to seldom bend, push, pull, and kneel. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.