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To provides day to day oversight of the Transitional Housing clinical components and housing program. Oversight includes coordination of intake into the program, development of clinical case management documentation, regular case management through office sessions and home visitation, facilitation of skills based substance use disorder groups, coordination of referrals of clients to appropriate support agencies, peer support services, ensuring the property is consistently monitored for program compliance, coordinating maintenance of the facility and provide the clients with a safe, clean and sober living environment.
The Coordinator must be able to demonstrate competency in the following areas:
- To assist with movement of clients through continuum of care as indicated by treatment plan and treatment team.
- To assist client with the development of natural support systems to improve independence as much as is possible.
- To meet with clients in the office and in their home to provide structured individual and family interventions.
- Coordinates with other agencies and groups to provide plans and services to clients.
- Maintain clinical records in compliance with Akeela Policies, Joint Commission Standards and Department of Behavioral Health Regulations.
- Maintain records and files; prepare clear, concise, and timely reports.
- Operate a variety of office equipment including a computer and applicable software applications.
- To assess and enforce compliance with the housing components of the sober living units.
- To coordinate the maintenance of the units with various Akeela departments, ensuring a functioning and safe sober living environment.
- Understand the difference between providing individual rehabilitation services, peer support services, and case management services.
- To identify, network and establish linkages with collateral services needed by the client.
- Theories, methods, and principles used in providing psycho-social readiness assessment, goal setting, and rehabilitation serviced to augment case management and treatment services.
- Understanding of the theories and practices of substance use disorder treatment including the placement ASAM criteria, treatment models and long term recovery strategies.
- Needs, problems, attitudes, and behavior problems of assigned population such as the chronically mentally ill and/or the severely emotionally disturbed.
- Case management theory, principles, and procedures.
- Interviewing techniques.
- Community based services and resources.
- Clinical documentation that is in compliance with Akeela Policies, Joint Commission Standards and Department of Behavioral Health Regulations.
- Crisis intervention skills and techniques.
- Office procedures, methods, and equipment including computers and applicable software applications.
- English usage, spelling, grammar, and punctuation.
- Interpersonal skills using tact, patience and courtesy.
- Oral and written communication skills.
- Pertinent federal, state, and local laws, codes, and regulations
- Provide appropriate support to clients without creating dependency.
- Apply required knowledge to the full range of cases and situations.
- Analyze situations accurately and take prompt, effective action.
- To meet with assigned clients and/or their families in the office and in home visitation as frequently as outlined on the treatment plan.
- To provide effective case management to program participants.
- To conduct/facilitate skill based groups and building meetings.
- To maintain regular contact with the referring agency and provide required progress reports.
- To be available for treatment team meetings with other involved departments or agencies as needed by the client.
- To maintain confidentiality as required by Akeela policies.
- To maintain clinically appropriate documentation that meets the Akeela Policies, Joint Commission Standards and Department of Behavioral Health Regulations
- The Coordinator must exercise consistency and appropriate judgment in contact with public, clients and families, as well as fellow associates of the Program.
- The Coordinator is to ensure that services are delivered in the area of responsibility according to the best professional and ethical standards.
- Meet, interview, and deal effectively with individuals in their own environment.
- Works independently as well as cooperatively in a team environment.
- Communicate clearly and concisely, both orally and in writing.
- Establish ongoing consistent communication, both verbally and in writing, with clients of the program
about program compliance.
- Evaluate need and demonstrate timely response to client communication and emergency situations in the 24/7 sober housing environment.
The Coordinator normally works with minimal day to day supervision and may solicit professional assistance in area of responsibility from outside sources as necessary and directed by the primary care staff.
Coordinate and maintain completed intake applications, staffing appropriate applicants for admission with the treatment team/program manager.
Establish client housing agreements and ensure clients stay current with payment plans.
Provide all new clients with an intake session and orientation to program.
Maintain and update of the client waiting list, reassessing priority level as needed, program housing roster, discharge roster, financial information and other program tracking and data forms.
Develop treatment/case management plans and plan reviews with clients.
Provide regularly scheduled case management, both group and individual, for clients in accordance with treatment plans and schedules.
Coordinate / Facilitate urinalysis and breath alcohol testing of clients.
Maintain clinical documentation and clinically appropriate records/client files on all clients compliant with Akeela Policies, Joint Commission Standards and Department of Behavioral Health Regulations.
Coordination of upkeep of facility grounds, unit repairs/maintenance, furnishings and supplies, processing and following up with requests for maintenance work needed.
Regularly inspect living units and facility grounds.
Provide crisis intervention and informal counseling to clients as needed.
Provide skills based seminars and/or substance use disorder groups to clients on topics important to the recovery process and coordinate vocational/educational goal achievement of clients.
Participate as appropriate in clinical consultations regarding client progress.
Perform case file review every thirty days.
Maintains integration of ASAM placement criteria for client intake, primary care, continuing care, and case management.
Maintain an on call schedule with the transitional housing cell phone to respond to client communication and emergency situations.
To conduct/facilitate building meetings on an at least quarterly basis to build community, resolve conflict and re-enforce housing program structure.
Conducts discharge inspections and coordinates the discharge of clients from the program.
Peer support services for clients seeking services.
Perform other duties as assigned
Qualifications and Requirements:
Meets at least one of the following requirements for degree/certification:
o Advanced degree (masters-level or doctoral-level) in psychology, social work, counseling, child guidance, nursing or similar field; or
o BA/BS in psychology, social work, counseling, child guidance, nursing or similar field and substance abuse treatment training and/or experience; or
o Certification as a Chemical Dependency Counselor (CDC) I or Behavioral Health Counselor (BHC) I or higher by Alaska Commission for Behavioral Health Certification (ACBHC), or certification by another certifying body, such as a state certifying affiliate of the National Association of Alcoholism and Drug Abuse Counselors (NAADAC) or other similar recognized organization; experience judged as meeting certification requirements may be accepted provided the applicant be certified within six months of hire. For Case Managers, will accept Behavioral Health Technician (BHT) or Counselor Technician (CT) or similar certification.
o Prefer three (3) years experience in addictions, social services, mental health or related field.
o Prefer two years’ in recovery.